Corrections Policy & Error Reporting

The wiseloansapp.com editorial team takes accuracy seriously. When we get something wrong, we correct it openly, document what changed, and review whether process improvements are needed to prevent similar errors. This page documents our corrections policy in full.

Our commitment to accuracy

Every factual claim in our editorial coverage is sourced and reviewed before publication. Despite our editorial process, errors occasionally occur — Wise Loans product terms change, regulations evolve, sources update, and human writers and editors miss things. When that happens, we correct the record immediately and visibly.

What we consider an error

We treat the following as errors requiring correction:

• Factual errors — incorrect rate ranges, loan amounts, term lengths, eligibility criteria, regulator information, or any other verifiable fact
• Misattribution — quotes or claims attributed to the wrong source
• Outdated information — information that was accurate at publication but has since changed materially
• Misleading framing — language that, while technically accurate, creates a misleading impression of Wise Loans products, competitor products, or regulatory facts
• Undisclosed material conflicts — any pre-existing relationship between an author and a covered lender that should have been disclosed but wasn't

We do not consider differences of editorial opinion to be errors. Our 4.2/5 Wise Loans rating is an editorial judgment, not a fact, and is not subject to correction simply because a reader disagrees.

How to report an error

To report a factual error in any article on wiseloansapp.com, email [email protected] with:

1. The full URL of the article in question
2. A specific quote or paraphrase of the claim you believe is incorrect
3. The correct information, with a source link if available
4. Your contact information (so we can follow up if needed)

You can also report errors through our general contact form. Reports are routed to the senior editor on rotation.

Our response timeline

We commit to the following response timeline for reported errors:

• Within 24 hours: Acknowledgment that the report has been received and is under review
• Within 72 hours: Initial verification — we confirm or refute the reported error against primary sources
• Within 7 days: If the error is confirmed, the correction is published with a visible editor's note documenting the change
• Within 14 days: If the correction reveals a process gap, the editorial team reviews whether workflow changes are needed

How we publish corrections

Corrections are published openly on the affected article. Our practice:

• Minor typos and formatting fixes: Corrected silently with the "Last updated" date refreshed
• Factual corrections of any substance: Published with a visible "Editor's note" at the top of the article specifying what was corrected, when, and what the article now says
• Material corrections affecting editorial conclusions: The editor's note is preserved indefinitely; the original incorrect language is also preserved (struck through) for transparency
• Major corrections affecting multiple articles: A separate corrections post is published on our blog summarizing the issue, the affected articles, and the changes made

What we do not do

We do not:

• Quietly delete incorrect claims and pretend they were never published
• Issue corrections only on social media without updating the original article
• Refuse to correct errors because doing so would acknowledge poor research
• Pressure readers who report errors to remove their reports if we agree with them
• Threaten legal action against good-faith error reports

Disagreements about whether something is an error

Sometimes a reader reports something we have reviewed and concluded is accurate. In those cases:

1. We respond with our reasoning and the primary source supporting the original claim
2. We invite the reader to provide a counter-source if they have one
3. If the reader provides a counter-source we hadn't considered, we re-evaluate
4. If we still disagree after considering the new information, we document the disagreement and our reasoning, and the reader can publicly disagree via comments, social media, or a public forum of their choice

Recent corrections

This site went live in early 2026, and the editorial team's full corrections log is currently empty. As corrections are issued, they will be summarized in a public log on this page with the date, the affected article, and a brief description of the change.

Why this policy matters

YMYL content — content about borrowing, debt, credit, and personal finance — has direct consequences for readers' financial lives. A reader who relies on incorrect information about Wise Loans rates, eligibility, or alternatives may make a worse borrowing decision than they would have with accurate information. The integrity of our corrections policy is what makes our editorial coverage trustworthy.

If our corrections policy ever fails — if we issue a correction we shouldn't have, or fail to issue one we should — please tell us. [email protected] reaches the senior editor team directly.